Frequently asked questions

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About Regal

1HOW LONG HAS REGAL ASSETS BEEN IN BUSINESS?

Regal Assets was founded in 2009 by Tyler Gallagher, a Canadian entrepreneur and investor with years of experience in the precious metal industry. The company started its operations with a small $5,000 investment and a big vision: to simplify, innovate and rejuvenate the precious metals investment landscape which was still operating under heavy bureaucracy and unnecessary hurdles. Today Regal Assets is an international brand recognized all over the world that is accredited and licensed with the DMCC and has offices in 3 different countries delivering and storing physical precious metals to virtually every developed country in the world.

Precious Metals

1WHAT TYPE OF PRECIOUS METALS CAN I PURCHASE THROUGH REGAL ASSETS?

You can purchase the coin or bar form of gold, silver, platinum and palladium. See a full list of products on our website.

2HOW DO I PURCHASE PRECIOUS METALS THROUGH REGAL ASSETS?

You can purchase physical precious metals 24 hours a day, 6 days a week, through Regal Assets by calling our 800 number and speaking with an account executive, or by filling out the gold account setup form on our website and we will get back to you within 1 business day.

3CAN I SELL MY PRECIOUS METALS BACK TO REGAL ASSETS AT ANYTIME?

Absolutely! To this day Regal Assets has never turned down a client selling back their precious metals. We understand how important it is for our clients to liquidate precious metals they have purchased and have made the process extremely easy and efficient. You are considered an extension of our inventory and we ask that when the time comes for you to liquidate your position that you give Regal Assets the first opportunity to buy your precious metals back from you. When the time comes for liquidation of your precious metals simply call our 800 number and speak with your dedicated account executive. You can sell metals 24 hours a day, 6 days a week, and typically will receive a bank within 24 to 48 business hours of receiving metals.

4CAN I STORE MY PRECIOUS METALS ANYWHERE IN THE WORLD?

Pretty close to. We have vaults in practically every developed country in the world. For some countries, we have as many as 7 vaults that you can store at. To find out if we have a vault for storage in your country simply call our 800 number and ask to speak with an account executive.

5DO I OWN THE PRECIOUS METALS IN MY STORAGE ACCOUNT AND CAN I GET POSSESSION OF THEM AT ANYTIME?

Yes, to both. You absolutely own the precious metals in your storage account and can receive them in your hands at any time. To receive your metals from your storage account simply put in a request with your dedicated account executive and they will initiate the transfer for you the same day. For storage accounts, all metals are allocated. Allocated storage of precious metals is the best way to store gold, silver, platinum and palladium because you are the direct owner of the precious metals, not Regal Assets or any other third-party. Regal Assets has no ownership interest in your precious metals and your receipt is your title to the precious metals owned and stored on your behalf.

6CAN YOU DELIVERY MY PRECIOUS METALS TO ANYWHERE IN THE WORLD?

We offer delivery of precious metals to almost every developed country in the world through secured transport companies such as G4S, Brink’s, Loomis and Transguard. To find out if we deliver to your area call our 800 number and ask to speak with an account executive.

7DO I HAVE TO PAY ANY ADDITIONAL FEES ON THE PRICE I AM QUOTED?

All fees are included in the price of the precious metals you purchase. The price your account executive quotes you for precious metals is the final price and there will be no additional fees added to it. All prices quoted are final and once you lock in the price you can expect that they will not change no matter how much the precious metals market fluctuates.

8WHAT DO I DO ONCE I RECEIVE MY PRECIOUS METALS?

We suggest immediate storage of precious metals once they arrive. For most investors a safe deposit box at your local bank is the best place to store precious metals. They are relatively inexpensive and are secure and easily accessible. You can visit your safe deposit box six days a week at most banks, and can store additional items of value including stock certificates, important documents and jewelry. Your safe deposit box is completely private and you are not required to disclose any information to the bank regarding the contents. The best and most economical way to store precious metals is to purchase a simple safe for your house that you can hide in a safe area.

9HOW CAN I PAY FOR MY PRECIOUS METALS PURCHASE?

We currently accept bank wires, ACH transfers, cashiers’ checks and personal checks. For additional payment options please call our 800 number and speak with an account executive.

Cryptocurrency

1WHAT CRYPTO-COMMODITIES I CAN PURCHASE THROUGH REGAL ASSETS?

You can purchase all major listed crypto-commodities such as Bitcoin, Ethereum, etc. See a full list of our crypto products on our website.

2AM I ABLE TO SEE USD VALUE OF MY CRYPTO-COMMODITIES?

Yes, once you purchase through our online platform commodities will be deposited into your account. You will be able to see their market value. Moreover, the market values are available both on our website and your personal account.

3CAN I CONVERT MY CRYPTO-COMMODITIES FROM ONE TYPE TO ANOTHER?

Yes, our clients can convert their assets anytime they please through our online platform.

4HOW CAN I BE SURE THAT MY CRYPTO-COMMODITIES ARE SAFELY STORED?

We provide opportunity for our clients to store their crypto-commodities and get insurance on them. Upon storing assets, we issue a certificate for the clients stating the number of assets stored with us. For more information, please contact us.

5CAN I TRANSFER MY CRYPTO-COMMODITIES FROM MY COLD STORAGE ACCOUNT TO ANY OTHER WALLET

Yes, definitely. However, it is your responsibility to verify that the destination address you provide is correct and the type of asset is supported on that destination address.